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Frequently Asked Questions - Answers
1. Who is OSHA10.com?
OSHA10.com is owned and operated by ClickSafety; the market leader in online OSHA Outreach training. ClickSafety has been an authorized OSHA online trainer since 2002 and was founded by a group of highly experienced construction management experts.
2. What happens once I register and purchase the course?
ClickSafety will provide you with a username and password derived from your registration information. The username is the first letter of your first name, plus your last name (e.g. John Smith = JSmith). The password can be any four digits, but we recommend using the last four of your Social Security Number to accurately track your records in our system. Use this information to log in to www.osha10.com and begin your training at any time.
3. Why are you asking for the last 4 digits of my Social Security number?
The last 4 digits of your Social Security number are used to help identify you in our system. If you prefer you can select any 4 digits but we recommend using the last four of your SSN to accurately track your records in our system.
4. Will I get the same OSHA card as I would from classroom training?
Yes, assuming the classroom training is provided by an authorized OSHA outreach trainer. We transmit your exam results to OSHA and then mail the OSHA card to you. The advantage of online training is convenience; you choose when to take the training course and can start and stop whenever you like. The ClickSafety system will remember where you were so you can pick up where you left off.
5. How long do I have to complete the online training?
OSHA requires that you complete the course within six months from the day you start the course.
6. How soon will I receive my OSHA card?
As soon as you complete the Final Exam and the Course Evaluation you will be able to print a course completion certificate directly from your computer. Please allow 4 weeks for delivery of the OSHA card.
7. I've lost my card - how do I get a replacement?
To receive a replacement for a lost card, contact Customer Support
- Toll Free - (800) 971-1080
There is a $40 processing fee.
8. How many questions are in the Final Exam? What score do I need to pass?
The final exam for the OSHA 30 Hour has 50 questions; the OSHA 10 has 40 questions. The final exam requires a minimum score of 70% to pass. The OSHA Outreach Program allows only 3 attempts for all checkpoint exams as well as the final.
9. When does my OSHA card expire?
- The Department of Labor OSHA card issued by ClickSafety does not have an expiration date. However, since OSHA regulations change periodically, ClickSafety recommends that you renew your training every 4-5 years.
- Nevada recently enacted a law that states OSHA cards will expire 5 years from the date it was issued.
10. Why didn't my purchase go through?
Please ensure that the Credit Card number was entered correctly. If you continue to have problems or questions, call Customer Support at 1-800-971-1080.
11. What are the minimum technical requirements for my computer?
- Processor: Pentium II based 166 MHz (or equivalent) minimum
- Operating System: All Windows Operating Systems
- Memory: 32 MB of RAM, 4 MB Video RAM
- Video Display: 640 x 480 Resolution, VGA 256 colors
- Hardware Accessories: Sound card and speakers/headphones (recommended)
- Internet Connection: 56 kbps per person, per computer (Recommended: DSL, Cable Modem, or T1)
- Internet Browser: Internet Explorer 5.0 or higher. Netscape Navigator 4.08 or higher
- Internet Browser Plug-in: Macromedia Flash 6.0 Player or better. Adobe Acrobat Reader (To view accompanying training materials)
12. Where can I go for additional training?
Additional training can be found at these ClickSafety sites:
www.osha30.com - Online OSHA 30 Safety Training
www.hazwopersafety.com – Online Hazwoper Safety Training.
www.asbestossafetytraining.com – Online Asbestos Safety Training
www.clicksafety.com – General Online Safety Training
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